Patients, Visitors & The Public

Visiting restrictions and family liaison

Updated on Thursday 19 May 2022

Visiting is being reinstated iat the Countess of Chester and Ellesmere Port Hospitals.

Guidelines for visitors:

  • All wards and general departments will be open for visitors between 1pm and 3pm and also 5pm and 7pm every day.
  • Booking is not required.
  • Visitors can stay for as long as they wish during the designated visiting times.
  • No more than two visitors will be allowed at each bedside at any one time. This was the guidance we followed pre-pandemic.
  • All visitors will be asked to follow hand hygiene guidelines.
  • Visitors will be asked not to attend if they have any COVID-19 symptoms.
  • If wards have patients with COVID-19 on visiting may have to be restricted or temporarily suspended in those areas. In those circumstances this will be reviewed regularly with visiting reopening as soon as possible. Visitors are advised to contact any such wards regularly for updates.

Visitors must not come to the hospital if they are:

Information about maternity visiting arrangements is on our website here.

  

Exceptions

If wards have patients with COVID-19, visiting may have to be restricted or temporarily suspended in those areas. In those circumstances this will be reviewed regularly with visiting reopening again as soon as possible. Visitors are advised to contact any such wards for regular updates.

Ward 34: will run a slightly shorter evening visiting times from 6pm to 7pm.

Ward 43: due to the vulnerability of patients on Ward 43, visiting will be reintroduced in a phased approach. Initially, visiting will be permitted on Tuesdays, Thursdays and Sundays with visitors needing to pre-book an appointment directly with the ward.

Ward 54: due to the this ward receiving patients returning from theatre visiting will run slightly later, from 6pm to 8pm seven days a week.

 

Ward contact numbers:

Below is a list of contact numbers for all our ward areas. 

Our wayfinding system uses yellow ‘junction’ signs to make the hospital easier to navigate. You can find a map of the hospital online here.

Ward Number

Contact number

Ward 29 – Children’s Day Case

01244363300

Ward 30 – Children’s Ward

01244365074 / 01244365076

Wards 31/32 – Maternity

01244365178 / 01244365174

Ward 33 

01244364484

Ward 34 – Care of the Elderly

01244365141 / 01244362034

Ward 35 – Labour Ward

01244365026 / 01244365028

Ward 40 – Gynae & Orthopaedics

01244362138 / 01244362040

ICU

01244363039 / 01244363072

Ward 41 – Orthopaedics

01244365161

Cardiology Unit

01244362140

Ward 42

01244362042 / 01244365601 

Ward 43 – Endocrinology / Haematology / Diabetes

01244365402 

Ward 44 – Respiratory

01244365688

Ward 45 – Gastroenterology

01244365065

Ward 46 – AMU side

01244362026

Ward 47 – Acute Medical Unit

01244365795

Ward 48 - Respiratory

01244365669

Ward 49  - General Medical

01244365664

Ward 50 – Care of the Elderly

01244366105 / 01244366049

Ward 51 – Care of the Elderly

01244365397

Ward 52 – General Surgery and Urology

01244366330

Ward 53 – Vascular

01244366335

Ward 54 – Admissions

01244362257

Ward 55 – Westminster Eye Clinic

01244366438

Ward 56 – Elective Surgical

01244364563 / 01244364565

Ward 60 – Medical Day Unit

01244366355

Modular Ward

01244363923 / 01244363925

ED Reception

01244365224

Jubilee Day Surgery Centre

01244366045

Ellesmere Port Hospital – Bluebell Ward

01244362956

Ellesmere Port Hospital – Poppy Ward

01244362513