Patients, Visitors & The Public

Other Patient Services


A growing number of staff are learning British Sign Language to help with every day conversation but a qualified interpreter is required for communication between patient and clinician. Please let us know in advance if you wish us to arrange this service for you. Similarly, if English is not your first language and you need the help of a translator to speak with a clinician we will provide this service through a telephone-based interpreting service and for ordinary conversation mainly by members of staff.


Much work has been done to improve and develop the garden areas in the quadrangles of the General Wing and the Women and Children's building. A lovely garden of life has been created not far from the main reception area. The Diana, Princess of Wales garden was completed in 2004, to commemorate the 20th anniversary of the hospitals opening by the princess who was the Countess of Chester. A special Japanese garden has also been developed by the Chester Childbirth Appeal in the Maternity Unit. For patients, visitors and staff, these are tranquil places for moments of beauty, peace and quiet.

There are a number of courtyard gardens located throughout the Trust, some of which are open to patients, staff, visitors and relatives to enjoy. These include:

  • The Garden of Life
  • Ward 60 Chemotherapy
  • Comfort Zone patio area
  • A&E garden

Other gardens which are not open for public access include:

  • The Princess Diana Garden
  • Royal Infirmary Hospital Garden
  • Japanese Garden
  • Therapies Garden

Macmillan Cancer Support

The Trust has a specialist Cancer Support Service which offers advice on how to cope with the problems and issues that arise following a cancer diagnosis, with practical help to complement the medical information which is provided. You can contact the Trust's Macmillan Cancer team on 01244 364948. For more information on Macmillan, visit: