Patients, Visitors & The Public

Learning Disability

The Countess of Chester Safeguarding and Complex Care Team promotes best practice for children, young people and Adults with a Learning Disability (LD) and/ or Autism (ASC) in meeting health care needs across the acute Trust.

How can the Safeguarding and Complex Care Team support children, young people, adults, families, carers and staff?

The team are able to support best practice through:-

  • Consultation- advice on how to make care accessible for patients 
  • Identification of patients with a learning disability and/ or autism
  • Application of a flag on hospital records –highlighting to staff the child’s, young person’s or adults diagnosis and any additional information that may support their care 
  • The provision of reasonable adjustments  
  • To ensure all patients who require one has a completed hospital passport to ensure continuity of care and reasonable adjustments are made at all times through the patient’s hospital journey.
  • Individualised communication tools i.e. social stories/visual aids/ now and next boards etc are used when needed

  • Bespoke care pathways in discussion with clinical areas
  • Liaison between home/ school/work and hospital 
  • Training for staff, students and volunteers 
  • Access to appropriate documentation of care eg. Learning disability specific risk assessment, reasonable adjustments, health passports, communication profiles, social stories 

 Contact details for the team

Phone: 01244 363608   


Twitter: Our team currently works Monday - Friday 8:30-4:30pm.